Privacy Policy

Last Updated: 2025-09-20

At cirusmall.com (hereinafter “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, browse our products, place an order, or interact with our services (collectively, “Services”). By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We only collect personal information that is necessary to provide and improve our Services, process your orders, and communicate with you. The information we may collect includes:

1.1 Personal Information You Provide Voluntarily

  • Contact Information: Name, email address, phone number, shipping address, and billing address (when you place an order or create an account).
  • Account Information: Username, password (encrypted for security), and preferences (e.g., size, style preferences) when you register an account.
  • Order-Related Information: Details of products you purchase (e.g., dress type, quantity), payment method details (we do not store full credit card information—payment processing is handled by third-party payment providers compliant with PCI DSS), and order history.

1.2 Automatically Collected Information

When you use our Services, we may automatically collect non-personal or aggregated information to improve website performance and user experience, including:

  • Device & Technical Information: IP address, browser type, operating system, device model, and pages you visit on our website.
  • Usage Data: Time spent on pages, links clicked, and browsing patterns (collected via cookies and similar tracking technologies—see Section 3 for details).

2. How We Use Your Information

We use your personal information only for legitimate purposes outlined below, and in compliance with applicable data protection laws (e.g., GDPR, CCPA):

  • Process and fulfill your orders (e.g., verify your identity, arrange shipping, send order confirmations).
  • Communicate with you: Respond to your inquiries, provide updates on your order (e.g., shipping status), and send important service-related notices (e.g., changes to our policies).
  • Improve our Services: Analyze usage data to optimize website design, update product offerings (e.g., refine our dress collections based on customer preferences), and enhance user experience.
  • Personalize your experience: Recommend products (e.g., Summer Dresses or Boho Dresses) based on your browsing history or account preferences (you can opt out of personalized recommendations at any time—see Section 6).
  • Ensure security: Detect and prevent fraud, unauthorized access, or other illegal activities to protect you and our business.

3. Cookies & Tracking Technologies

We use cookies (small text files stored on your device) and similar technologies (e.g., web beacons) to collect usage data and improve our Services. Cookies help us:

  • Remember your account login status (if you create an account).
  • Track shopping cart items.
  • Analyze website traffic (via tools like Google Analytics, which is compliant with data protection laws).

You can manage cookie settings in your browser (e.g., block or delete cookies), but note that disabling certain cookies may affect the functionality of our website (e.g., you may not be able to complete an order).

4. Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may disclose your information only in the following limited circumstances:

  • Third-Party Service Providers: We share necessary information with trusted partners who assist us in providing Services, such as:
  • Payment processors (e.g., PayPal, Stripe) to process your payments (they only receive information needed to complete transactions).
  • Shipping carriers (e.g., FedEx, UPS) to deliver your orders (they receive your shipping address and contact details).
  • IT service providers to maintain our website and data security (they are bound by confidentiality agreements).
  • Legal Requirements: We may disclose your information if required by law (e.g., to comply with a court order, subpoena, or regulatory request) or to protect our legal rights, safety, or the safety of others.

5. How We Protect Your Information

We implement reasonable technical, administrative, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. These measures include:

  • Encryption of sensitive data (e.g., account passwords, payment-related information).
  • Regular security audits and updates to our website and systems.
  • Restricted access to personal information (only authorized employees can access data necessary for their roles).

Please note that no online service is 100% secure. While we take all reasonable steps to protect your information, we cannot guarantee absolute security.

6. Your Rights Regarding Your Information

Under applicable data protection laws, you have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request to update or correct inaccurate or incomplete information.
  • Erasure: Request deletion of your personal information (where we no longer need it, or you withdraw consent).
  • Restriction: Request to limit the use of your information (e.g., if you dispute its accuracy).
  • Data Portability: Request a copy of your information in a structured, machine-readable format (to transfer to another service provider).
  • Opt-Out: Opt out of non-essential communications (e.g., marketing emails—you can click “Unsubscribe” in the footer of our emails) or personalized recommendations.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe (as required by law, typically 30 days).

7. Children’s Privacy

Our Services are not intended for children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn we have collected information from a child without parental consent, we will delete it immediately. Parents or guardians who believe their child has provided information to us may contact us to request deletion.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, laws, or regulations. When we make changes, we will revise the “Last Updated” date at the top of this page and post the new policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

  • Email: [email protected]
  • Address: 1687 Arlington St, Sarasota, FL 34239, US
  • Phone: +1(561)752-6950